Request an RMA

Attention! For orders received on or after July 18th we currently have a 10 business day turnaround time for Calibration and Repair.

Before returning your SCI tester to us please fill out the RMA form below or call us directly at +1 (800) 504-0055 to receive an RMA number. If you prefer to call have your tester model and serial number available. Need to ensure your instrument ships safe - Click Here!

**You will be required to provide us with a purchase order number to complete this form.
Please begin by obtaining a P.O. from your accounting team. To use a P.O. you must already have credit terms with Ikonix USA. To apply for credit terms, please use our nearly instant credit approval software.

For credit card holders: please give us a call at +1-847-367-4671 to obtain your RMA. We are not able to accept credit card information via our online form for service at this time. Sorry for the inconvenience.